FAQ

FAQ's of The Perfect Memorial

What is laser etching?

Laser etching (engraving) is done by laser and removes a varying amount of polished black granite to reveal the interior gray color of the headstone and create depth to form letters and designs.

How does laser etching differ from sandblasting?

Sandblasting removes material to create simple designs but does not achieve the detail of a laser etched memorial.

What are the advantages of laser etching over traditional methods ?

Sharper results and longer lasting.

Why have I not heard of laser etching?

The process of laser etching (engraving) is relatively new. It requires specialized equipment and training to produce its outstanding results. The Perfect Memorial Ltd is one of very few companies that has committed to this modern alternative.

How to order a laser etched headstone?

Please view our blog for a helpful guide or contact us for more information.

How long does it take to make and engrave a memorial headstone?

The average time for completion is 10 – 12 weeks, so order in good time for important dates like birthdays, anniversaries, Christmas etc. If you are in any doubt please contact us.

How long will a laser etched headstone or product last?

The laser etched design will last as long as the stone lasts.

What are the standards of your products?

We use only industry-approved materials and certified professionals to produce and install our products.

Who is allowed to order a headstone or memorial for the grave?

Any member of the family or friend can order a memorial, but the person who took responsibility for the grave to be opened on the last occasion must give their permission before the cemetery authorities will give their permission.

What can I write on the headstone?

You can write anything you like that will reflect the life of the person who passed away and the thoughts of those who are left. All inscriptions must be submitted to the burial authority concerned and they may request amendments depending upon decency, good taste or regulations in place at the time. We can do this for you.

Are your products well suited to the climate?

Granite is one of the most durable of all choices for headstones. It is extremely hard and when polished to a high gloss finish and laser etched or engraved to a high standard looks unbeatable. We use polished black granite to make our memorials.

Is The Perfect Memorial affiliated with other similarly named companies?

No. Unfortunately some companies have attempted to mirror our name, slogan and concept, however this website and its provided links are the only authentic online representations of our company.

Where can I read customer reviews and testimonials for The Perfect Memorial?

We have compiled our reviews and testimonials alongside photo samples of our products on our Facebook page. To view them please click here.

Is it safe to order a headstone or memorial over the internet?

Yes, it is perfectly safe and often more convenient than other methods. We have a step by step process that assures and protects our customers from the start to the finish of the process.

Do we ship worldwide?

Yes. We deliver our products anywhere in the world. With bases in the USA, UK and Latin America we cater to the requests of our customers in virtually every country.

Do you offer memorials in colours other than black?

Yes. We offer a complete range of headstone and memorial products in every color, shape and theme. Choose from our Memorials page or simply let us know what you require.

What if I don’t like the quality of your workmanship?

Let us know within seven days of the memorial being erected in the cemetery and we will remove the memorial from the cemetery and refund all monies paid (excluding cemetery fees).

What should I do if the memorial is damaged on the grave?

Contact us immediately giving us brief details of the damage that has occurred. We will do everything we can to repair or replace the memorial for you as soon as possible.

I want something different. Is it possible?

The products shown are limited examples of what we can do. If you would prefer something else please contact us and we will be pleased to assist you.